Terms & Conditions.

By purchasing any product or service from StarmediaHosting (this website), you automatically agree to the terms and conditions listed below. 


By making a payment on this website , you acknowledge that you are authorized to make this payment. You acknowledge you have the cardholder’s permission to be making any payment under their name, or that you are the cardholder making the payment.


After your purchase, refunds are not accepted. It costs us money to create accounts; therefore, refunds are not accepted after purchase under any circumstance. 


Accounts usually take 12-24 hours to activate; however, most accounts are activated much sooner. Please do not email or call asking for account status if you have not received this email yet. This can take up to 12 hours, however it usually takes a lot less time. Before contacting us about how to install the service, please read the Install pages that can be found at the top of our website under the “Setup info”. 


MAC accounts are 1 device only. The MAC you use with your purchase cannot be changed after purchase. 2 device limitation is strictly enforced for 2 device packages. Violations of these terms will result in account ban and NO REFUND. 

Some content may be blocked in your area or county. We are unable to assist if your provider is blocking any kind of content . If this occurs it will be down to you the buyer to arrange a suitable VPN.


We offer support for the duration of your subscription via email . Email support may take up to 24 hours for a response.Please be aware we are not responsible for your speed of internet or problems at your location due to traffic shaping and wifi dropouts. Furthermore, we do not make any software and cannot be held accountable for any 3rd part software you choose to use. Contact app makers in all instances.


In order to keep the service running at its best you may experience intermittent down time for maintenance and upgrades. We reserve the right to control content on Starmediahosting  We may add or remove content at any time. We reserve the right to control content on your service. 


Must have a supported device and HIGH SPEED INTERNET. A speed of 15 mbps ON THE DEVICE you are using is recommended. A device with available memory and sufficient hardware is required. If your Internet provider is throttling or blocking then a VPN is highly recommended on the device you use .